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At GlowUp Skin (www.buyglowupskin.com), we are committed to protecting your privacy with the same care and attention we apply to our premium Clinique and Clarins skincare collections. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

To provide our premium skincare experience, we collect the following information:

  • Personal Identification Information: Name, email address, shipping address, phone number when you create an account or place an order.
  • Payment Information: Credit card details (processed securely through our payment gateways; we do not store full card numbers).
  • Transaction Details: Purchase history, product preferences (anti-ageing, eye care, moisturizers, etc.), and order values.
  • Technical Data: IP address, browser type, device information, and website usage patterns.
  • Communication Data: Correspondence with our customer service team via email.

2. How We Use Your Information

Your data enables us to deliver our premium service:

  • Process and fulfill your orders for luxury skincare products
  • Provide secure payment processing with 256-bit SSL encryption
  • Personalize your experience with product recommendations based on your skincare interests (anti-ageing, suncare, toners, etc.)
  • Improve our website and product offerings
  • Communicate about orders, promotions, and skincare tips (with your consent)
  • Prevent fraud and enhance security
  • Comply with legal obligations

3. Data Sharing and Disclosure

We value your privacy and only share information when necessary:

  • Service Providers: Trusted partners who assist with payment processing (Visa, MasterCard, PayPal, JCB), shipping, and IT services.
  • Legal Compliance: When required by law or to protect our rights and safety.
  • Business Transfers: In connection with any merger or sale of company assets.

We never sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As we serve customers globally (excluding some Asian countries and remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We implement robust security measures to protect your information:

  • Industry-standard 256-bit SSL encryption for all transactions
  • Regular security audits and monitoring
  • Limited access to personal data within our organization
  • Secure payment processing that doesn’t store full credit card details

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict certain processing
  • Receive your data in a portable format
  • Withdraw consent for marketing communications
  • Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your shopping experience:

  • Essential Cookies: Necessary for secure checkout and account functionality
  • Performance Cookies: Help us improve our website
  • Functional Cookies: Remember your preferences (e.g., currency selection)
  • Marketing Cookies: Show relevant skincare product ads (with your consent)

You can manage cookie preferences through your browser settings.

8. Children’s Privacy

Our premium skincare products and website are not intended for children under 16. We do not knowingly collect personal information from children.

9. Policy Updates

We may update this policy to reflect changes in our practices. The updated version will be posted on our website with a new “Last Updated” date.

10. Contact Us

For any privacy-related questions or concerns, please contact our Data Protection Officer:

Email: [email protected]

Mail: GlowUp Skin, 117 Davis Place, AUSTIN, US 89310

Thank you for trusting GlowUp Skin with your premium skincare needs. We’re committed to protecting your privacy with the same dedication we apply to selecting our Clinique and Clarins product offerings.